News -- Client Server Management Handiguide with CIO IT Infrastructure Policies- Version 5.1 of the Client Server Management Handiguide has just been released. This book now is available with all the detail policies contained in the CIO IT Infrastructure policy bundle.
The guide is delivered electronically and is available in MS - Word and industry standard PDF formats.
You can see a copy of the full Table of Contents and some sample pages by clicking on the link below.
News -- Practical Guide for IT Outsourcing Released - Version 3.0 of the Practical Guide for IT Outsourcing has just been released. It includes a sample Outsourcing contract, Service Level Agreement with metrics, Risk Assessment - Business and IT Impact Questionnaire, and much more.
The guide is delivered electronically and is available in MS - Word and industry standard PDF.
You can see a copy of the full Table of Contents and some sample pages by clicking on the link below.
News - Service Level Agreement Policy Template with Metrics 
Released - the This new policy template has just been released. The SLA template is designed to make creation of service level agreements far more straight forward. It is intended to de-mystify the SLA, and enable you to produce a top quality document with the minimum of effort. There is absolutely no need to re-invent the wheel! It is supplied in MS-Word and PDF format
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News - Metrics for Internet, IT, and Service Management HandiGuide Released - 
Version 4.0 of the Metrics for the Internet, Information Technology, and Service Management HandiGuide has just been released. New with this version is an in depth presentation of Service Level Agreements for outsourcing and best practices. Janco has developed metrics for enterprises worldwide and is a leader in the field.
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NEWS -- Records Management, Retention, and Destruction Policy Released A detail policy and 
standard for record management which include a full job description for a Manager Records Administration and 12 forms that can be used immediately to create a record retention and destruction schedule. Includes Best Practices for Record Management
A full table of contents and selected pages can be downloaded.
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NEWS -- Internet & IT Job Descriptions HandiGuide 2010 version released 231 Job Descriptions in a new easy to read and modify format. Available in PDF, WORD 2003, and WORD 2007 formats. Styles sheets used to maximize the ease of use. The CIO, CTO, CSO job descriptions have been updated to comply fully with Sarbanes-Oxley, the new ISO Security Standard, and CobiT. New job descriptions include Chief Compliance Officer (CCO) and Director of Sarbanes-Oxley Compliance.
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News -- Security Manual Template Version 7.2 released The policies and procedures template has been updated to to be compliant with CobiT and the most stringent state mandated requirement --Massachusetts Data Protection.
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News -- January 2010 IT Salary Survey released
73 key IT jobs compensation data for both the United States and Canada. The data is broken out by metropolitan area. A special section of positions in demand and decline is included.
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News -- IE Holds Market Share For the last year, Microsoft’s Internet Explorer has held around 70% of the market, while Mozilla’s Firefox has held 20%, according to Janco Associates. The rest of the market is held by smaller players: Goggle Chrome with 4%, Opera with 1%, Apple Safari with less than 1% and the remainder to older versions of Mozilla and Netscape browsers.
